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About this role

Our client is a longstanding and well respected company based in the Trafford Park area.  They have asked for our help with their latest vacancy and are seeking an Aftercare Co-ordinator with strong customer service skills for a new part time role within their organisation.

A great opportunity to work for a caring employer who offers a competitive salary and many employee benefits.

The main duties are as follows:-

• Update internal computer system with installation updates from daily reports
• Check emails from factory regarding shortage in items and if any action is required.
• Liaise with the Field Installation Manager on any remedial work.
• Liaise with the factory despatch as and when changes are being made to the current weeks’ plan
• Amend the schedule due to changing circumstances and inform client of these changes
• Liaise and collaborate with all relevant departments to gain resolutions of customer issues
• Prioritise high debt remedial work and any clients on a Significant Client List.
• Liaise with internal departments such as Purchasing, factory floor and fitters regarding materials and availability.
• Escalate any issues or risks to the appropriate person

Candidate should possess the following:-

• Be able to work unsupervised
• Previous experience in a planning department and strong customer service skills
• Confident telephone manner and clear and concise written and verbal communication skills
• Willing to take on/learn new skills
• Very strong attention to detail and flexibility to respond to changing circumstances
• Be able to work in a team environment and possess an even temperament
• Good geographical knowledge of the United Kingdom is desirable
• Good IT skills – ability to use Microsoft office.

Hours:- 8:00am – 1:30pm or 9:30am to 3:00pm (there is some flexibility here)

Salary:  competitive, to be advised on application

In keeping with a caring employer, the company offer the following benefits:-

• Company pension scheme
• On-site free parking and Cycle to Work scheme
• Employee Assistance Programme – access to 24/7 counselling and support helpline
• Employee Mortgage Services – access to mortgage advice and education services.
• HCCP – Health Care Cash Plan providing cash back on dental, optician etc. at reduced rates.
• Local and national discounts at a range of major retailers
• Free flu vaccinations
• Christmas functions
• Yearly salary review

If you have all the skills and attributes listed above and would like to be considered for this varied Co-ordinator role then please APPLY TODAY!!

PLEASE NOTE: – We have a syntax error relating to our ‘Apply for this role’ form below.  Whilst we work on this could you email your CV and tell us in a covering note which job you are interested in.  Please send to:- hello@lindataylors.co.uk

We will come back to you as soon as possible.

As a leading recruitment agency in Swinton, Manchester, here at Linda Taylors Ltd we are continually receiving new assignments and permanent positions to work on in the Manchester, Bolton, Bury, Salford, Eccles and surrounding areas so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.

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