After Sales Administrator based in Trafford Park New

  • Location

    Trafford Park
  • Salary

    £20 - £22k
  • Position

    Full time, Permanent

About this role

Our client, an International company are looking to recruit an After Sales Administrator based in Trafford Park.  This is a fantastic opportunity to join the World’s largest supplier in their industry and join a busy team in the After Sales Team.  This role requires a strong Administrator who can manage their own workload and work well within a team.

The duties of this varied After Sales Administrator position will include:

  • Delivering continuous improvement in After Sales revenues and cost efficiencies
  • Monitoring warranty claim submissions and requisite credits and take action as required
  • Control service stocks at a level commensurate with profit requirements and enhanced customer relations
  • Maximise departmental profitability through the sale of labour, parts, accessories and other products
  • Improving the quality of customer service and retention
  • Liaising with the Engineers out in the field
  • Allocating jobs to Engineers
  • Providing business cases for new service products
  • Establishing and maintaining good relationships with all internal departments
  • Working closely with the Service team
  • Dealing with Warranty claims
  • Providing estimates for other services
  • Ordering stock as required
  • Dealing with returns
  • Logging details of all calls
  • All associated administration duties as required

The successful candidate for this After Sales Administrator will possess:

  • Previous experience in a similar After Sales Admin / Service Coordination position
  • A strong, confident telephone manner
  • Confidence and professionalism when dealing with customers over the telephone
  • Be hard working and motivated
  • Be able to organise and prioritise workloads in a busy and changing environment
  • Be a quick learner and be able to adhere to working policies and procedures
  • Strong administrator with excellent IT skills

If you have all the skills and attributes listed above, we would love to hear from you.

In return, this position is offered on a full time, permanent basis working 8.30am – 5.00p, Monday to Friday in Trafford Park with a comprehensive benefits package including:

  • 25 days holiday
  • Pension Scheme
  • Death in Service Benefit
  • Free Parking

To apply, please send your CV today!

As a leading recruitment agency in Swinton, Manchester, here at Linda Taylors Ltd we are continually receiving new assignments and permanent positions to work on in the Manchester, Bolton, Bury, Salford, Eccles and surrounding areas so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.

To view our other roles please click here

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