About this role

Internal Account Manager – MediaCity

Location: MediaCity, Salford
Contract: Full-Time, Permanent
Hours: Monday–Thursday 8am–5pm, Friday 8am–3pm
Salary: Competitive

We are recruiting for an Internal Account Manager to join a successful and growing organisation based in MediaCity.

This is a fantastic opportunity for an experienced Customer Service or Account Management professional who enjoys building strong customer relationships, managing their own accounts and working closely with a field-based sales team.

The role is focused on looking after and developing an established customer base, delivering excellent proactive customer service and identifying opportunities to retain and grow business.

The Role

Working as part of a territory team, your responsibilities will include:

• Managing an established portfolio of customer accounts
• Building and maintaining strong, long-term customer relationships
• Working closely with field-based Account/Business Managers
• Arranging customer appointments for the field sales team
• Maintaining regular contact with existing customers
• Supporting customer retention and re-engaging fluctuating accounts
• Responding to incoming enquiries and providing quotations
• Following up quotations and helping to close business
• Managing customer orders, forecasts, contracts and urgent requirements
• Ensuring customer records and account information are kept up to date
• Providing a high standard of proactive customer service
• Organising sample shipments
• Handling customer queries and complaints
• Working to maintain a fast response time to customer enquiries
• Occasionally accompanying field-based colleagues on customer visits
• Participating in sales meetings
• Providing additional account and sales support as required

About You

We are looking for someone with:

• A minimum of 2 years’ experience within Customer Service, Account Management or a similar role
• Excellent verbal and written communication skills
• A confident and engaging telephone manner
• Strong relationship-building and listening skills
• A proactive, positive and motivated approach
• The ability to work independently and as part of a team
• Excellent organisation and time-management skills
• Strong attention to detail
• A results-driven approach
• Confidence making decisions and identifying opportunities to secure business
• A willingness to learn and develop
• A genuine sense of ownership and pride in their work

This would be an excellent opportunity for someone who enjoys the relationship-building side of sales and account management and wants to join a busy, professional team where they can develop their career.

Hours

Monday–Thursday: 8am–5pm
Friday: 8am–3pm

Interested? Apply today or contact Linda Taylors for further information.

Linda Taylors Ltd is acting as an employment agency in relation to this permanent vacancy.

As a leading recruitment agency in Swinton, Manchester, here at Linda Taylors Ltd we are continually receiving new assignments and permanent positions to work on in the Manchester, Bolton, Bury, Salford, Eccles and surrounding areas so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.

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